Terms and Conditions for Travel Bookings

1. Booking and Payment Policies
   • Booking Confirmation:
     • Your booking is confirmed only upon full receipt of the payment or a deposit as specified by us.
     • Until payment is received, bookings are treated as provisional and subject to availability.
   • Payment Terms:
     • Full payment must be completed before the specified deadline or trip departure, whichever is earlier.
   • Accepted payment methods will be communicated at the time of booking.
   • Non-payment by the deadline may lead to automatic cancellation of the booking without notice.
   • Late Bookings:
     • Bookings made within a short timeframe before the departure may require immediate full payment and are subject to availability.
2. Cancellation and Refunds
   • Cancellation by Traveler: Cancellation requests must be made in writing. Cancellation fees are applicable as follows unless otherwise stated:
     • More than 30 days before departure: 10% of the total booking cost if payment is already made by us to the service providers. Else full refund possible.
     • 15-30 days before departure: 50% of the total booking cost.
     • Less than 15 days before departure: 100% of the total booking cost (no refund).
   • Refunds:
     • Refunds will be processed based on supplier policies and may take up to 7 days to process.
     • Cancellation fees, administrative charges, and any non-refundable deposits will be deducted from the refund amount.
   • Cancellation by Us:
     • We reserve the right to cancel trips due to unforeseen circumstances such as force majeure events, insufficient participant numbers, or safety concerns. In such cases:
     • A full refund or rescheduling option will be offered.
     • Our liability is limited to the refund of the amount paid by you.
3. Itinerary Modifications
   • Changes by Us:
     • We reserve the right to modify itineraries, including but not limited to transportation, accommodations, and activities, due to weather conditions, safety concerns, or changes in local regulations.
     • Substitutions of equal or better value will be provided whenever possible. No refunds will be provided for minor changes.
   • Changes by the Traveler:
     • Requests for itinerary changes by travelers will be accommodated at our discretion and may incur additional charges.
4. Responsibilities and Obligations
   • Health and Fitness:
     • Participants are responsible for assessing their physical and mental fitness to undertake the activities included in the itinerary.
     • It is recommended that travelers consult a healthcare professional regarding vaccinations and health precautions prior to travel.
     • We are not liable for any health issues that arise during or after the trip.
   • Travel Insurance:
     • Comprehensive travel insurance is mandatory and must cover trip cancellations, medical emergencies, accidents, loss of belongings, and other unforeseen events.
     • It is the traveler’s responsibility to provide proof of insurance prior to departure.
   • Travel Documents:
     • Travelers must ensure that they have valid passports, visas, permits, and any other required documentation for the trip.
     • We are not responsible for delays or losses arising from incomplete or incorrect travel documents.
   • Behavior:
     • Respectful and cooperative behavior is expected toward staff, other travelers, and locals.
     • Unruly, disruptive, or illegal conduct will result in immediate removal from the trip without a refund.
5. Prohibited Conduct
   • Drug and Alcohol Policy:
     • Illegal drug use is strictly prohibited.
     • Travelers found using or in possession of illegal substances will be reported to local authorities and removed from the trip immediately without refund.
     • Excessive alcohol consumption leading to disruptive behavior is not tolerated and may result in removal from the trip.
   • Local Laws and Customs:
     • Compliance with all local laws and cultural norms is mandatory.
     • We are not responsible for any legal issues arising from non-compliance.
6. Liability and Disclaimers
   • Limited Liability:
     • We are not liable for any loss, damage, injury, or delay caused by circumstances beyond our control, including but not limited to natural disasters, political unrest, and third-party failures.
     • Our liability is limited to the amount paid by you for the trip.
   • Third-Party Services:
     • We act as agents for third-party suppliers such as airlines, hotels, and transport operators. We are not liable for their actions or omissions.
   • Personal Belongings:
     • Travelers are responsible for the safety of their personal belongings. We are not liable for theft, loss, or damage.
   • Force Majeure:
     • We are not liable for cancellations or disruptions caused by events beyond our control, such as war, natural disasters, pandemics, or government-imposed restrictions.
7. Indemnification
   • Travelers agree to indemnify and hold harmless DeeTours from any claims, damages, or expenses arising from their participation in the trip.
8. Acceptance of Terms
   • By proceeding with a booking, travelers confirm that they have read, understood, and agreed to these Terms and Conditions. Failure to comply with these terms may result in cancellation of the booking without refund.

For any questions or clarifications, please contact us at [email protected] or WhatsApp (+91) 9141137962